the CINDER Blog
Insights & Best Practices
Articles and stories about Trust and Safety
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Insights
Brian Fishman Keynote to Terrorism and Social Media Conference (June 17, 2024)
This is the text of a keynote presentation given at the Terrorism and Social Media (TASM) at Swansea University on June 17, 2024. It has been lightly edited for clarity, contains fewer images than those presented during the live presentation, and includes several hyperlink references not applicable for a live audience.
Insights
The Trust & Safety Funnel: A Framework for Product, Operations, and Policy
By recognizing and understanding the interconnected roles that policy, product, and operations departments play, teams will be empowered to enhance cross-functional communication, anticipate and prepare for downstream changes, and work together more effectively.