the CINDER Blog

Insights & Best Practices

Articles and stories about Trust and Safety
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Build vs. Buy: Trust & Safety Edition

Today, Trust & Safety teams have a robust set of vendor options and so face a question long-pondered by leaders in other areas of the business: whether to build or to buy.

How Our Team Puts Cinder’s Values into Practice

We put our company values – being empathetic, relentless, and intentional – into everything we do. But values without action mean nothing.

Building Bolt: How We Launched Cinder’s New Design System

Trust and Safety professionals operate in high-stakes environments where every second counts and accuracy is paramount. That’s why Cinder has invested deeply in building Bolt, Cinder’s new design system, with flexibility, scalability, and precision at its core.

Why Your Moderation Strategy Is Failing Users—and How to Fix It with Data Labeling

A step-by-step guide for teams that want to learn how to shift from an action-centric to a policy-centric moderation approach that is fair, transparent, and scalable.

Cinder Is Partnering With The Appeals Centre Europe

We’re excited to announce the partnership between Cinder and the Appeals Centre Europe. The Appeals Centre Europe will use the Cinder platform to review cases initially from Meta, TikTok, and YouTube.

OpenAI’s new content moderation API is now available in Cinder

Yesterday OpenAI released a new model for their Moderation API, omni-moderation-latest, and today it’s available within Cinder as part of our detection management module.

We found North Korean engineers in our application pile. Here’s what our ex-CIA co founders did about it.

Cinder is part of a growing list of US-based tech companies that encounter engineering applicants who are actually suspected North Korean nationals. Here's what we're doing about it.

Engineering Insights: How fast data queries with django-zeal support content moderation in Cinder

We’re excited to publicly release django-zeal, a Python package used extensively at Cinder to supercharge database queries by detecting more types of N+1 queries, with more actionable error messages and advanced configurability.