the CINDER Blog

Insights & Best Practices

Articles and stories about Trust and Safety
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Product

How Cinder built a NCMEC integration that streamlines the reporting process

Learn how Cinder is helping customers automate and integrate their platforms with NCMEC's CyberTipline to improve quality and efficiency in their reporting.

Product

Why Your Moderation Strategy Is Failing Users—and How to Fix It with Data Labeling

A step-by-step guide for teams that want to learn how to shift from an action-centric to a policy-centric moderation approach that is fair, transparent, and scalable.

Insights

Cinder Is Partnering With The Appeals Centre Europe

We’re excited to announce the partnership between Cinder and the Appeals Centre Europe. The Appeals Centre Europe will use the Cinder platform to review cases initially from Meta, TikTok, and YouTube.

Product

OpenAI’s new content moderation API is now available in Cinder

Yesterday OpenAI released a new model for their Moderation API, omni-moderation-latest, and today it’s available within Cinder as part of our detection management module.

Insights

The Trust & Safety Funnel: A Framework for Product, Operations, and Policy

By recognizing and understanding the interconnected roles that policy, product, and operations departments play, teams will be empowered to enhance cross-functional communication, anticipate and prepare for downstream changes, and work together more effectively.

Engineering

How Our Team Puts Cinder’s Values into Practice

We put our company values – being empathetic, relentless, and intentional – into everything we do. But values without action mean nothing.

Engineering

How Our Team Puts Cinder’s Values into Practice

We put our company values – being empathetic, relentless, and intentional – into everything we do. But values without action mean nothing.