the CINDER Blog

Insights & Best Practices

Articles and stories about Trust and Safety

Engineering

We found North Korean engineers in our application pile. Here’s what our ex-CIA co founders did about it.

Cinder is part of a growing list of US-based tech companies that encounter engineering applicants who are actually suspected North Korean nationals. Here's what we're doing about it.

Insights

Brian Fishman Keynote to Terrorism and Social Media Conference (June 17, 2024)

This is the text of a keynote presentation given at the Terrorism and Social Media (TASM) at Swansea University on June 17, 2024. It has been lightly edited for clarity, contains fewer images than those presented during the live presentation, and includes several hyperlink references not applicable for a live audience.

Insights

Measuring Trust and Safety

Measuring the success (and limitations) of a Trust & Safety program is a complex process, particularly because many Trust & Safety departments are considered cost centers.

Insights

Build vs. Buy: Trust & Safety Edition

Today, Trust & Safety teams have a robust set of vendor options and so face a question long-pondered by leaders in other areas of the business: whether to build or to buy.

Engineering

How Our Team Puts Cinder’s Values into Practice

We put our company values – being empathetic, relentless, and intentional – into everything we do. But values without action mean nothing.

Insights

The Trust & Safety Funnel: A Framework for Product, Operations, and Policy

By recognizing and understanding the interconnected roles that policy, product, and operations departments play, teams will be empowered to enhance cross-functional communication, anticipate and prepare for downstream changes, and work together more effectively.

Engineering

How Our Team Puts Cinder’s Values into Practice

We put our company values – being empathetic, relentless, and intentional – into everything we do. But values without action mean nothing.