the CINDER Blog

Insights & Best Practices

Articles and stories about Trust and Safety
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The Trust & Safety Funnel: A Framework for Product, Operations, and Policy

By recognizing and understanding the interconnected roles that policy, product, and operations departments play, teams will be empowered to enhance cross-functional communication, anticipate and prepare for downstream changes, and work together more effectively.

How Our Team Puts Cinder’s Values into Practice

We put our company values – being empathetic, relentless, and intentional – into everything we do. But values without action mean nothing.

How Cinder built a NCMEC integration that streamlines the reporting process

Learn how Cinder is helping customers automate and integrate their platforms with NCMEC's CyberTipline to improve quality and efficiency in their reporting.

Building Bolt: How We Launched Cinder’s New Design System

Trust and Safety professionals operate in high-stakes environments where every second counts and accuracy is paramount. That’s why Cinder has invested deeply in building Bolt, Cinder’s new design system, with flexibility, scalability, and precision at its core.

Why Your Moderation Strategy Is Failing Users—and How to Fix It with Data Labeling

A step-by-step guide for teams that want to learn how to shift from an action-centric to a policy-centric moderation approach that is fair, transparent, and scalable.

Cinder Is Partnering With The Appeals Centre Europe

We’re excited to announce the partnership between Cinder and the Appeals Centre Europe. The Appeals Centre Europe will use the Cinder platform to review cases initially from Meta, TikTok, and YouTube.

OpenAI’s new content moderation API is now available in Cinder

Yesterday OpenAI released a new model for their Moderation API, omni-moderation-latest, and today it’s available within Cinder as part of our detection management module.

We found North Korean engineers in our application pile. Here’s what our ex-CIA co founders did about it.

Cinder is part of a growing list of US-based tech companies that encounter engineering applicants who are actually suspected North Korean nationals. Here's what we're doing about it.