Insights & Best Practices
Building Bolt: How We Launched Cinder’s New Design System
Trust and Safety professionals operate in high-stakes environments where every second counts and accuracy is paramount. That’s why Cinder has invested deeply in building Bolt, Cinder’s new design system, with flexibility, scalability, and precision at its core.
Cinder Is Partnering With The Appeals Centre Europe
We’re excited to announce the partnership between Cinder and the Appeals Centre Europe. The Appeals Centre Europe will use the Cinder platform to review cases initially from Meta, TikTok, and YouTube.
Brian Fishman Keynote to Terrorism and Social Media Conference (June 17, 2024)
This is the text of a keynote presentation given at the Terrorism and Social Media (TASM) at Swansea University on June 17, 2024. It has been lightly edited for clarity, contains fewer images than those presented during the live presentation, and includes several hyperlink references not applicable for a live audience.
Engineering Insights: How fast data queries with django-zeal support content moderation in Cinder
We’re excited to publicly release django-zeal, a Python package used extensively at Cinder to supercharge database queries by detecting more types of N+1 queries, with more actionable error messages and advanced configurability.
Cinder Joins the Christchurch Call
Cinder is proud to join the Christchurch Call, a multi-stakeholder community established after the Christchurch, New Zealand terrorist attack in 2019.
Queues: Agility, Customization, and Automating Triage
We built Queues in the Cinder platform to be highly configurable. This post will look at how this flexibility enables faster process change and supports more automated reviews.
Trust & Safety: The Decision Spectrum and Organizational Structure
At Cinder, we conceptualize some of that complexity in the Decision Spectrum, a framework that describes a range of Trust & Safety decision types on a spectrum reflecting various levels of complexity.
Countering Terrorism on Digital Platforms
Digital communications platforms are part of the geopolitical battlespace - and that reality will test platforms in new ways. No company will balance all the considerations perfectly – that cannot and should not be our expectation – but those companies that prepared for these moments will manage better than those that did not.
TrustCon 2024: All The Info You Need
Cinder is proud to once again be a sponsor for Trust Con 2024. Use this page as a reference for where you can find us: events, talks, happy hours, and more! See you there.
Brian Fishman Keynote to Terrorism and Social Media Conference (June 17, 2024)
This is the text of a keynote presentation given at the Terrorism and Social Media (TASM) at Swansea University on June 17, 2024. It has been lightly edited for clarity, contains fewer images than those presented during the live presentation, and includes several hyperlink references not applicable for a live audience.
Cinder Joins the Christchurch Call
Cinder is proud to join the Christchurch Call, a multi-stakeholder community established after the Christchurch, New Zealand terrorist attack in 2019.
Toward a Concept of Trust & Safety Orchestration
What is orchestration and how does it matter to Trust & Safety? How can managing and coordinating responses to platform abuse increase human-machine effectiveness?