the CINDER Blog

Insights & Best Practices

Articles and stories about Trust and Safety
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We found North Korean engineers in our application pile. Here’s what our ex-CIA co founders did about it.

Cinder is part of a growing list of US-based tech companies that encounter engineering applicants who are actually suspected North Korean nationals. Here's what we're doing about it.

Engineering Insights: How fast data queries with django-zeal support content moderation in Cinder

We’re excited to publicly release django-zeal, a Python package used extensively at Cinder to supercharge database queries by detecting more types of N+1 queries, with more actionable error messages and advanced configurability.

TrustCon 2024: All The Info You Need

Cinder is proud to once again be a sponsor for Trust Con 2024. Use this page as a reference for where you can find us: events, talks, happy hours, and more! See you there.

Brian Fishman Keynote to Terrorism and Social Media Conference (June 17, 2024)

This is the text of a keynote presentation given at the Terrorism and Social Media (TASM) at Swansea University on June 17, 2024. It has been lightly edited for clarity, contains fewer images than those presented during the live presentation, and includes several hyperlink references not applicable for a live audience.

Cinder Joins the Christchurch Call

Cinder is proud to join the Christchurch Call, a multi-stakeholder community established after the Christchurch, New Zealand terrorist attack in 2019.

Toward a Concept of Trust & Safety Orchestration

What is orchestration and how does it matter to Trust & Safety? How can managing and coordinating responses to platform abuse increase human-machine effectiveness?

Measuring Trust and Safety

Measuring the success (and limitations) of a Trust & Safety program is a complex process, particularly because many Trust & Safety departments are considered cost centers.

Countering Terrorism on Digital Platforms

Digital communications platforms are part of the geopolitical battlespace - and that reality will test platforms in new ways. No company will balance all the considerations perfectly – that cannot and should not be our expectation – but those companies that prepared for these moments will manage better than those that did not. 

How Cinder Interviews Engineers

Engineers are at the center of everything we do at Cinder, so hiring people with the right skills to succeed at our stage of development is critical. Our engineering interview process is designed to identify those individuals.

Build vs. Buy: Trust & Safety Edition

Today, Trust & Safety teams have a robust set of vendor options and so face a question long-pondered by leaders in other areas of the business: whether to build or to buy.

The Trust & Safety Funnel: A Framework for Product, Operations, and Policy

By recognizing and understanding the interconnected roles that policy, product, and operations departments play, teams will be empowered to enhance cross-functional communication, anticipate and prepare for downstream changes, and work together more effectively.

How Our Team Puts Cinder’s Values into Practice

We put our company values – being empathetic, relentless, and intentional – into everything we do. But values without action mean nothing.